Here is a copy of an email I sent to the technical support folks at Corel, publisher of Paint Shop Pro Photo XI:
I noticed that when I install Paint Shop Pro Photo XI, a service is installed called PSIService.exe, which is a piece of software that has to run in order to run Paint Shop Pro Photo XI. After a bit of research, I've found that PSIService.exe is technology provided by Protexis, which is a software licensing/copy protection scheme.
I do not want this piece of "spy-ware" running on my computer, and furthermore I did not agree to allowing this piece of software by Protexis to be installed on my Windows machine, nor does the EULA contain any references/information regarding PSIService.exe or Protexis.
Paint Shop Pro Photo XI will not run unless PSIService.exe is running. This is not what I paid for, nor did I agree to this via the EULA. Why should a piece of software which I paid for via your website be allowed to install and run spy-ware on my machine which I assume "checks" to make sure that Corel Paint Shop Pro Photo XI has not been illegally distributed? I have no intention on pirating/installing Paint Shop Pro XI on any other machine other than the single machine I have it installed on, which clearly falls under the EULA.
I propose the following:
(1) Corel comes up with a solution which enables me to run Paint Shop Pro XI without running PSIService.exe
or
(2) If it is not possible to run Paint Shop Pro XI without PSIService.exe running, then I will uninstall Paint Shop Pro XI from my computer, destroy the install media (in my case, completely delete the install file which I downloaded from your site), and destroy/delete all associated install keys associated with Paint Shop Pro XI.
After I destroy all said media/files, and all associated install keys, I would then receive a full refund from Corel.
Again, nowhere in your documentation, nor in the EULA does it state that PSIService.exe or any software from Protexis is required to run Paint Shop Pro XI on my machine.
I believe this to be a violation of privacy, as well as false advertising on Corel's behalf being that PSIService.exe/Protexis is nowhere mentioned in the system requirements nor in the EULA for Corel Paint Shop Pro Photo XI.
I await your response.
Thanks --
*End of email*
Note: I am not displaying the closing of the email here, for obvious reasons due to online privacy.